Frequently Asked Questions
Everything you need to know about our botanical beauty essentials.
What makes Lavandula Farm products unique?
All our products are handcrafted in small batches using organic lavender harvested directly from our farm, ensuring peak potency and freshness without synthetic fragrances.
Are your beauty products suitable for sensitive skin?
Yes, our formulas are designed with calming botanical ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.
Do you test your products on animals?
Absolutely not. Lavandula Farm is a cruelty-free brand. We test our products only on willing humans and never use animal-derived ingredients.
How should I store my natural skincare products?
To maintain the integrity of the natural oils, we recommend storing your products in a cool, dry place away from direct sunlight and extreme temperatures.